Injury Prevention & Management

It is a legislative requirement to manage Hazardous Manual Tasks, and with an increasing ageing population it is critical that organisations develop a risk management system to cope with musculo-skeletal disorders.

What causes musculo-skeletal disorders?

Injury and musculoskeletal disorders (MSDs) accounted for 90% of serious claims in 2015-16, with soft tissue sprains and strains (48%) being by far the most common cause of MSD. (NSW Workers Compensation Statistical bulletin 2015/16) and are most often related to the performance of manual tasks. The average gross cost for each of these injuries in 2015/16 was $27,269.

Legally, employers are required to provide safe systems to prevent or minimise manual task (manual handling) risks in each workplace. Managing these risks to prevent work-related musculoskeletal disorders requires a systematic process. Many factors influence musculoskeletal disorder risk, including:

  • Organisational factors, including culture and leadership
  • Task and work environment factors, including ergonomics, equipment and nature of work
  • Employee capability, for example skill or technique to safely perform a task
  • Employee capacity, for example strength or functional capacity to safely perform a task
musculo-skeletal injury

Biological Factors 

  • Sleep quality and quantity 
  • Health 
  • Muscle strength  
  • Muscle flexibility 
  • Age

Psycho-social Factors  

  • Production pressure   
  • Job autonomy   
  • Flexibility  
  • Economic pressure  


  • Task experience  
  • Training   
  • Safety procedures 

Biological Factors

  • Sleep quality and quantity
  • Health
  • Circadian rhythm
  • Gender
  • Age

Managing workforce musculo-skeletal disorders

  • Ergonomics 
  • Site Housekeeping 
  • Supervisor & Leadership Training 
  • Task Training
  • Task Analysis & Design 
  • Task Planning 
  • Manual Task Training 
  • Mechanical Aids  
  • Health Programs & Challenges 
  • Pre-employments 
  • Symptom Check 
  • Role Modeling 
  • Onsite Physio 
  • Reporting Pathways & Expectations 
  • Suitable Duties 
  • RTW & Case Management 
  • Onsite Physio & Rehab Team 

To manage the contributing workplace and individual factors workers may be exposed to, a multi layer of defense approach should be applied to minimise the risk of a musculoskeletal disorder.  

The Swiss Cheese Model of accident causation illustrates that although many layers of defense lie between hazards and accidents there are flaws in each layer that, if aligned, can allow the accident to occur. In theory, lapses and weaknesses in one control layer do not allow a hazard to materialise, since other control layers also exist, preventing a single point of failure.

Why trust us?


We can support leaders to develop a clear and demonstrable vision to reduce musculoskeletal injury risk.  


We can support organisations to drive preventative and personal responsibility.


We can provide you with the programs and tools to systemise a risk management approach. 


Provide your workers with the knowledge, skill and resources to MoveSafe.  

Our Injury Prevention & Management Team

Connor Eyers - Newcastle Physiotherapist

Connor Eyers

Industrial Physiotherapist

Connor graduated from the University of Newcastle in 2014 and has been working with Ethos Health ever since. He has works across both Clinic and as an Onsite Physio for a number of our corporate clients. Connor also works with a number of local and representative sports teams and enjoys treating all types of injuries and painful conditions, especially the shoulder. 



mark cameron

Mark Cameron

Exercise Physiologist 

Coming soon 



Nick Davies - Workplace Physiotherapist

Nick Davies

Industrial Physiotherapist

Nick is a Newcastle University graduate, who has recently joined the Ethos team with over 6 years’ experience in various private practice and hospital settings in Australia and the UK. In addition to providing services to a general clinical caseload, Nick has a special interest in work-related injuries and will be dividing his time between our Newcastle West clinic and various on-site clinics throughout the Hunter.



Matt Cooper - Workplace Health & Safety Consultant

Matt Cooper

Health & Safety Consultant

Combining a BSc Degree in Sport Performance and Postgraduate Certificate in Organisational Safety and Human Factors provides Matt with a unique background in how human factors influence all aspects to workplace performance and safety.

Matt’s knowledge also extends to the physiology, biomechanics, nutrition, sociology and psychology areas of performance. As a Trainer and Assessor Matt joined the Ethos Health team 5 years ago, and his ever-widening content knowledge and engaging delivery style has seen him maintain a net approval score greater than eight for his delivery across fatigue and injury prevention programs.


BSc (Hons), GradCert, Dip WHS, Cert IV TAE​

Benn West - Newcastle Exercise Physiologist

Benn West

Exercise Physiologist

Benn's special interests are wide ranging and include musculoskeletal and neurological rehabilitation, exercise during cancer treatment, and chronic disease management (for example, diabetes, COPD or heart disease). Benn works from our Newcastle West and Lake Macquarie practices.

Get in touch

If you are looking to improve your injury prevention and management system please contact us for a bespoke quotation.

Contact us

Invalid Email
Invalid Number