WesTrac, one of the world’s largest Caterpillar equipment dealers, employs over 4,500 people across New South Wales, the ACT, and Western Australia. Recognising the importance of safety and employee wellbeing, WesTrac wanted to equip their NSW/ACT workforce — spanning 17 sites — with the knowledge, skills, and resources to proactively recognise and manage fatigue risk.
Partnering with WesTrac, Ethos Health delivered 57 Fatigue Awareness Training sessions across the state of NSW. These engaging and interactive workshops help employees identify workplace and personal fatigue risks, understand the contributing factors, and take practical steps to prevent fatigue-related incidents, supporting WesTrac’s safety values: “looking out for me and my mates.”
The challenge
With a large and dispersed workforce operating across multiple sites and shift schedules, WesTrac faced the challenge of ensuring that employees could recognise and respond proactively to fatigue — a key risk to both individual and workplace safety.
The organisation needed a program that would:
- Educate staff on the early signs and causes of fatigue
- Provide practical strategies to manage both personal and workplace-related fatigue risks
- Align with regulatory obligations and workplace safety expectations
- Foster a culture of transparency, responsibility, and proactive risk management
WesTrac required a scalable, engaging solution that could reach all employees and embed fatigue awareness as a core component of workplace safety.
The solution
Ethos Health designed and delivered Fatigue Awareness Training, a structured, interactive workshop series.
The training covers:
- Introduction to fatigue: symptoms, prevalence, and consequences
- Legislative responsibilities: understanding obligations for managing fatigue in the workplace
- Workplace and individual risk factors: shift work, mental health, sleep, nutrition, physical activity, and other situational factors
- Proactive response strategies: recognising early signs and taking action to prevent fatigue-related events
Culture and continuous improvement: creating a transparent, supportive environment where safety is a shared responsibility
Key takeaways
- Fatigue awareness is critical to workplace safety and employee wellbeing.
- Interactive, engaging training ensures employees understand both personal and workplace fatigue risks.
- Scalable programs can reach dispersed workforces while maintaining consistency in messaging.
- Proactive risk management supports a culture of safety, responsibility, and continuous improvement.
- Partnering with experts like Ethos Health helps organisations embed sustainable fatigue management practices.
Looking to proactively manage fatigue in your workforce?
Discover how Fatigue Awareness Training (face-to-face, virtual, online) can help your organisation identify, prevent, and manage fatigue risks while fostering a culture of safety and accountability. Contact Ethos Health to create a tailored program for your team.
